Shipping & Delivery Policy

Last Updated: August 15, 2025

This Shipping & Delivery Policy is part of our Terms of Sale and applies to all purchases made through our platform.

1. Shipping Options

We offer multiple delivery methods to ensure your order reaches you quickly and safely. Shipping methods may vary depending on product type, delivery location, and availability.

Standard Home Delivery
Delivery Time: 3–7 business days (metro cities), 5–10 business days (other areas).
Charges: Free shipping on all orders unless specified at checkout.
In-Store Pickup / Curbside Pickup
Available for selected items and locations. You will be notified when your order is ready for pickup, along with pickup hours and store location.
Third-Party Fulfilment
Some items may be shipped directly from our trusted third-party suppliers. Tracking details will still be provided.

2. Free Shipping Policy

We currently offer Free Standard Shipping on all orders within India, delivered within 7 business days from dispatch.

3. Order Tracking

Once your order is shipped, you will receive:

A tracking link via email/SMS.
Details of the courier partner and estimated delivery date.

4. International Shipping

Currently, we do not ship internationally. Orders can only be delivered within India.

5. Delivery Delays & Exceptions

While we aim to deliver within the promised timelines, delays may occur due to:

Weather conditions
Remote or difficult-to-access locations
Unforeseen operational issues

If your delivery is delayed beyond the estimated time, we will notify you proactively.

6. Contact Us

For any shipping-related queries:

Email: support@dhankavach.com
Phone: +91-8076401918
Working Hours: 10 AM – 7 PM (Mon–Sat)